Deaglo AI and the Deaglo platform

Support

Help with Deaglo AI in Microsoft 365 Copilot and Copilot Cowork, your Deaglo platform account, plans and billing.

Contact support

Email us or use the form. We aim to reply within one business day (Monday to Friday, New York time).

Please include your organisation, the plan you are on, and whether you are using Copilot Chat or Copilot Cowork. Do not send passwords or account numbers.

For privacy, data deletion or legal requests, email compliance@deaglo.com.

Deaglo Inc., 575 Fifth Avenue, New York, NY 10017

Get started with Deaglo AI

You need a Deaglo platform account. Create one at platform.deaglo.com. New accounts get 30 days of Risk Manager at no cost.

  1. 1
    Open Microsoft 365 Copilot and find Deaglo AI in the Agent Store.
  2. 2
    Open a new chat with Deaglo AI and ask a question, for example "Give me a USD/MXN market snapshot."
  3. 3
    Select Sign in to Deaglo AI (or go to Settings > Sources > Deaglo AI > Connect) and sign in with your Deaglo platform account.

Frequently asked questions

What does the Free plan include?

Read-only market analysis: spot rates, forward curves and carry, forward and vanilla option pricing, and a basic hedge comparison (no hedge, forward or option) on amounts you enter. It does not include the client portal, your own exposures and hedge policy, volatility scenarios or TARFs.

How do I upgrade to Risk Manager?

Sign in at platform.deaglo.com to subscribe, or email team@deaglo.com and we will upgrade your account. See plans. Risk Manager is US$99 a month or US$1,069 a year. It adds the client portal, analysis of your own entities, cash flows, trades and hedge policy, TARFs, volatility, reports and decks, and access to a Deaglo risk manager.

What happens after the 30-day trial?

New accounts get 30 days of Risk Manager at no cost. If you do not subscribe, your account moves to the Free plan at the end of the trial. Subscribe at any time to restore Risk Manager.

Does Deaglo AI execute trades?

No. Deaglo AI provides indicative analysis only. It does not execute trades or payments, and prices shown are not quotes. You execute any transaction with your own bank or broker.

Is my data shared with Microsoft?

Your questions and Deaglo AI's answers are processed by Microsoft 365 Copilot under your organisation's agreement with Microsoft. Deaglo uses OAuth sign-in and does not receive your Microsoft password. Deaglo does not sell personal data or use your organisation's data to train AI models. See our Privacy Policy.

How do I disconnect Deaglo AI?

In Microsoft 365 Copilot, go to Settings > Sources > Deaglo AI > Disconnect. To ask us to delete your account and data, email compliance@deaglo.com.

How do I talk to a Deaglo risk manager?

Risk Manager users can book a call with Deaglo's risk team to discuss an analysis or a hedge policy review. You can also email fx@deaglo.com.

Which languages does Deaglo AI support?

Deaglo AI answers in the language you write in. The app is available in English, Spanish and Portuguese.

Policies

Deaglo AI provides indicative analysis only. It is not investment advice or a recommendation, and prices are not quotes. FX, forwards, options and other derivatives involve substantial risk of loss and are not suitable for every person. Deaglo Inc. is registered with the CFTC as a Commodity Trading Advisor and is a member of the NFA (ID 0556910). Microsoft 365 Copilot is a trademark of Microsoft.